Strong results from Hertz Baltics

Since the launch early August 2025, the system has demonstrated clear value in both customer experience and operational performance:

• Customer satisfaction (NPS) up to 51.5, showing strong acceptance of the new contactless model
• Damage control efficiency: 100% of all returned vehicles inspected 24/7
• Damage revenue: +202% compared to last year
• Average charge per case: €240.52 vs €67.02 in 2024 (+359%), due to correct and rapid documentation from the scanner system.

These results clearly show the impact of combining Wenn’s automated inspection technology with Hertz’s self-service strategy — delivering higher transparency, efficiency, and measurable financial results. A big thank you to the Hertz Baltic team for driving innovation and setting new standards for the industry!