Wenn CarEye - Learn more about car damage detection

Frequently Answer Questions

What is AI vehicle inspection?

AI vehicle inspection automates the process of documenting a vehicle's external condition at handover. Cameras capture full-vehicle imagery as the vehicle moves through an inspection point; AI analyzes the imagery and flags potential damage for human review. The output is a time-stamped record that operators and customers can both reference if questions arise later.

How does CarEye detect damage?

CarEye captures multi-angle imagery as the vehicle drives through. AI models trained on millions of vehicle images flag potential damage — scratches, dents, missing panels, wheel damage — and present findings to your team within 90 seconds. CarEye does not auto-charge customers based on AI alone. Every flagged finding is reviewed by a human before any customer-facing action is taken.

Is AI damage detection accurate?

AI flags potential damage. Some false positives may appear, and some damage will be missed. Images are taken at both pickup and return, documenting the actual condition at two separate points in time — which is why CarEye is designed as a documentation-and-review tool rather than an automated charging system. Your team confirms each finding before it impacts the customer. The model improves continuously as your team's review feedback retrains it.

How does this compare to manual inspection?

Manual walkarounds typically take 2–5 minutes per vehicle, depend on the inspector's training and attention, and are often skipped during high-volume periods. CarEye documents every vehicle automatically — no skipped inspections, no inconsistency between staff. Internal data shows that AI assistance helps inspectors find materially more damage than manual inspection alone, with results varying by location and deployment context. AI assistance also dramatically reduces time spent on data entry, especially for vehicles with multiple findings — massively reducing inspection time. The best results come from AI + human together, either on-site or in a back-office function. The record is available to be used with the customer at the operator's discretion.

How does CarEye integrate with our rental management system?

CarEye is built API-first. We can integrate with most rental management systems in 4–8 weeks, depending on the complexity of your existing stack. If integration isn't on your roadmap right now, CarEye also runs as a stand-alone system — your team accesses everything they need through our own interface, with no integration work required.

How does CarEye handle data privacy?

Your data is stored securely on infrastructure built for the highest data privacy standards. We don't use your data for any purpose other than continuously improving our own AI models. No customer or vehicle data is shared with open LLM providers or sold to third parties. CarEye is a closed system — your operations and your customers' information stay yours.

What happens when a customer disputes a damage charge?

Every CarEye record is time-stamped and stored, accessible to your team during dispute resolution. Pickup and return imagery sit side by side, making it straightforward to show what was already there at the start of the rental versus what was new on return. For valet operations, the drop-off scan creates a baseline that helps resolve disputes using image documentation.

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